Reduce Financial Risk: Tips for Front Office Survival

Your front office staff are the visible face of your practice—and they’re also one of the keys to clean claims. Reduce financial risk by staffing the front office with the right staff doing the right things—and using the right tools and strategies to optimize telephone communications, scheduling, registration, patient financial clearance, and time-of-service payments. By doing work right the first time, you can avoid claim denials and revenue delays for your practice. In this session, you’ll learn:

  • How to optimize patient access while simultaneously obtaining the information needed for accurate registration
  • The steps needed for patient financial clearance—and the staffing options you have for obtaining this important information
  • How to maximize time-of-service collections

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