Every time a provider manually contacts a payer to check the status of a claim, it takes 5-12 minutes and costs the provider $5.40, on average according to the 2016 CAQH Index. Multiply these numbers by millions of inquiries each year and it’s easy to see the tremendous strain this process places on hospitals, health systems, physician practices and billing services. There must be a better way.
Download our eBook, “Claim Status Inquiries: What’s at Stake for Healthcare Providers”, to learn more about:
• How providers handle claim status inquiries
• Why current processes are inefficient
• What providers want to improve
• A solution to address claim status inquiry processes and productivity.