We’re always excited to hear how our clients are using our solutions to improve revenue performance, increase patient communication, and grow their business. Bariatric Medical Institute (BMI) of Texas is one such success story.
BMI was able to reduce aged payments by nearly 50 percent by implementing ZirMed’s patient estimation solution. In a Q&A with Health IT Outcomes, Sherry Dwyer, MBA, Practice Administrator, describes the problem, “We felt we had been doing a good job of estimating, but we didn’t seem to have any credibility in the patients’ eyes. They didn’t believe what our estimations were, because they were done on generic forms and we’d fill in blanks by hand. But the biggest problem was that the estimations were not very accurate,” said Dwyer.
“That’s where the Patient Estimation tool came into play,” Dwyer continues. “We were able to make a very accurate estimate of what the patient owed out of pocket on a document that looked professional and showed them, in real time, what their insurance company said was their out-of-pocket amount.”