The Patient-Centered Outcomes Research Institute (PCORI), a nonprofit established as part of the Affordable Care Act, is using cooperative effectiveness research to unite healthcare professionals’ and patients’ research efforts to determine the best treatments for a wide range of illnesses based on individual experiences. Kaiser Health News discusses this initiative in the article “Researchers Say Their Path To Better Health Starts With Patients’ Input.”
Our client Andrew Ray, director of the physician/professional revenue cycle at Stanford Children’s Health, was quoted in the November print issue of hfm. In the article, “Making the Revenue Cycle Consumer Friendly,” Andrew shared his organization’s success creating an integrated physician-hospital revenue cycle and explained how—and why—revenue cycle is at the heart of an organization’s overall patient-experience strategy.
We are already looking forward to next week, when we are hosting a webinar titled “Key Performance Indicators (KPIs): Keeping a Pulse on Your Practice Operations.” This will feature Elizabeth Woodcock, the founder and principal of Woodcock & Associates. She will discuss key performance indicators for practice operations, benchmarks for practice operations KPIs, and targets for performance improvement. It takes place next Friday at 1:00 p.m. EST, but you can register now!
Insight for practice operations, news from a nationwide research cooperative, and how integrating physician-hospital revenue cycles can improve transparency for patients at all points—from patient access to patient payments and engagement.