The likelihood to collect drops 20% once the patient leaves the care setting. That statistic can have negative implications for your bottom line—yet many providers aren’t able to discuss payment with patients before rendering services.
You can overcome this challenge by taking proactive steps to increase post-care collections and patient satisfaction. In this webinar recording, we focus on technologies, tips and best practices for collecting after the encounter. You’ll learn how to:
- Streamline payment plans
- Send statements that increase collections
- Migrate patients to online bill payment
- Manage self-pay patients
- Make payments secure and convenient
Watch the on-demand webinar to learn how a proactive post-care collections strategy can make the difference for your organization!
Lisa Waterfield is an Enterprise Revenue Cycle Consultant at Waystar, a leading revenue cycle management technology organization. She is an expert at process improvement and has more than 12 years of experience with healthcare revenue cycle management and compliance. Prior to joining ZirMed, now known as Waystar in 2013, Lisa worked with a large practice management system and a billing service. Lisa was responsible for best practice initiatives, change management to address implementation of new industry guidelines, and corporate level training for their revenue cycle systems. She also managed audit of regional offices in system staging, process development and ongoing revenue cycle change.