Empowering patients, managing denials under ICD-10, and a key to success

October 25, 2015

By: Stacy State, Director of Marketing

This week in the news, Hospital Access Management outlined the importance of empowering patients to not only stay informed of the cost of care, but also for providers to give expertise on the matter. Our own VP of product strategy, Doug Fielding shared how an increasing number of patients are requesting up-front cost estimates as high-deductible health plans become more common.

With everyone talking about value-based payments, HealthLeaders explains that one of the keys to success is accurate representation of true costs and quality metrics of disease severity. The article demonstrates how several hospitals across the country are improving quality and safety measurement through accurate clinical documentation. Our Director of Marketing, Stacy State, also contributed to Becker’s Health IT & CIO Review with suggestions on how to use data mining tools to fix charging conundrums.

Finally, our senior business analyst Crystal Ewing presented in a webinar yesterday entitled “Evaluate the Impact of ICD-10,” which is now available on demand. Additionally, you can view our “Denial Management Strategies in the wake of ICD-10” webinar where we discuss the shift from ICD-9 to ICD-10, and offer insights into denial management strategies as well as how to proactively reduce denials. And be sure to check out our full list of upcoming webinars.

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