Healthcare Supplies

Essential solutions for DME suppliers.

Durable medical equipment suppliers face unique challenges when it comes to managing your revenue, operating efficiently, and getting paid by government and commercial payers—and patients and their families.

At ZirMed, we understand. And we’ve developed complete, end-to-end solutions designed to save you time and money—and help you get paid faster and more fully.

Medical Equipment

With ZirMed, I have my finger on both our productivity and our profitability.”
Sam Darraj, Director of Accounts Receivable
Chesapeake Rehab Equipment

Claims Management


Clean claims are the key to a healthy revenue cycle. The more efficient your claims processing, the faster you get paid—and ZirMed delivers an industry-leading 98%+ first-pass clean claims rate. Boost payments while reducing AR days, headaches, and time spent on claims with ZirMed’s Claims Management solution.

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Lost remits and the time-consuming process of posting payments manually translate into costly delays and unrealized revenue. With ZirMed’s Remits solution, you’ll receive all your remits electronically—from all payers, and in one system.

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Eligibility Verification


Ineligible patient insurance coverage causes more than 75% of all claim rejections and denials by payers. And logging in to multiple payer websites for eligibility information is a time-consuming hassle. Quickly and easily deal with “same-or-similar” issues and identify whether a sale is covered by the patient’s insurance with ZirMed Eligibility Verification.

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Patient Payments


When it’s easy for patients and families to make payments, they’re more likely to pay you—and pay you sooner. Yet dedicated credit-card phone lines, costly POS terminals, and separate reporting for different payment options make your day-to-day operations too complicated, error-prone, and expensive. Patient Payments makes it easy to process credit/debit card, check, ACH, and cash payments from any PC—with real-time reporting of all transactions.

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What’s really going on financially in your DME business? Where do you most need to improve—and how? Will you be able recognize and correct issues early—before they can significantly impact you? How are you performing compared to other DME suppliers—and what can you learn from that? Take charge with ZirMed Analytics, and gain insight, track your performance, and see alerts when your key metrics aren’t being met.

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Patient Statements


ZirMed produces and sends over three million paper and electronic statements every month. Our high volume keeps your costs low, and our patient-friendly, customizable formats encourage quick payments and improve your patients’ and families’ satisfaction. Reduce billing costs and accelerate patient collections with ZirMed Patient Statements.

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EOB Conversion with Payer Lockbox


In today’s cost-pressured healthcare environment, you can no longer afford to spend endless hours processing paper checks and remits—and dealing with time-consuming visits to the bank and cumbersome record-keeping and reconciliation. Let ZirMed’s EOB Conversion with Payer Lockbox solution transform your incoming paper checks and remits into EFT transactions and electronic 835s—and match digital ERAs and payments to deposits and claims—automatically.

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More Information

Universal Software Solutions Case Study

In 2007, Universal Software Solutions, Inc. wanted to expand their offerings with advanced solutions that would be great for today and ready for the future—without having to reinvent the wheel.

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Buffalo Wheelchair Case Study

“Another company promised us the same capabilities at a lower price. They couldn’t deliver on that promise. A month after we switched, we came back to ZirMed.”

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Webinar: Collect More by Engaging More

From the front office to the back office, and from federal mandates to industry initiatives, patient engagement has never been more important nor had such significant impact on your revenue cycle and quality scores.

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White Paper: Benefit from Your Big Data Now

Why wait for an enterprise data warehouse when the data you need is already at your fingertips? Learn how to turn this available information into accessible, actionable insights—and how your organization will benefit from accelerating its ability to dig into big data.

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