On average, denials cost 3% of net revenue. While denial and appeal management is typically focused on back-office functions, preventing denials from occurring requires staff collaboration across the revenue cycle. Join this webinar to uncover where key break-downs occur, how to address root causes and what you can do to improve staff productivity and expedite cash flow.
View our on-demand webinar today to learn:
- What are the greatest sources of claim denials
- What can you do to expedite the appeal process
- How can you drive resolution of denials
Lisa Waterfield is an Enterprise Revenue Cycle Consultant at ZirMed, a leading revenue cycle management technology organization. She is an expert at process improvement and has more than 12 years of experience with healthcare revenue cycle management and compliance. Prior to joining ZirMed in 2013, Lisa worked with a large practice management system and a billing service. Lisa was responsible for best practice initiatives, change management to address implementation of new industry guidelines, and corporate level training for their revenue cycle systems. She also managed audit of regional offices in system staging, process development and ongoing revenue cycle change.