On-Demand Webinar: Denial Prevention: How to Avoid Cash Flow Potholes

October 20, 2017

An alarming 15 to 20% of the nominal billing value of claims is denied. This may result in more than an hour spent researching and appealing each denied claim. Instead of patching issues and chasing after denied cash, your hospital or health system has the opportunity to prevent the potholes from occurring.

Learn how Linda Stumpf, Patient Financial Services Director, at Agnesian Healthcare led her health system to achieve a 50% reduction in write-offs and improve net revenue by $6 million. Linda achieved these stellar results by deploying change management, process improvement, and technology to identify and resolve the source of denials.

Register today to learn these best practices from a denial prevention leader:

  • How to simplify identification of root causes to expedite resolution of denials
  • How to promote change management and accountability for departments that you don’t manage
  • How to provide for enterprise visibility to deliver rapid improvement
  • How to measure and maximize return on investment in processes and technology

Presenter: Linda Stumpf, Patient Financial Services Director, Agnesian Healthcare

Linda Stumpf brings three decades of experience managing revenue cycle operations at health systems and hospitals. She is the Patient Financial Services Director at Agnesian Healthcare, a health system in Fond du Lac, Wisconsin. She has held this role for almost four years. Prior to Agnesian Healthcare she managed all aspects of the revenue cycle for 16 critical access hospitals, clinics and long-term care facilities with Healthcare Resource Group. Prior to Healthcare Resource Group, she served as Patient Financial Services Director at Pullman Regional Hospital. Linda is a graduate of Washington State University.

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