There are many scenarios where your “self pay” patients could have insurance coverage that you don’t know about: retroactive Medicaid, dual coverage, or arrival via ambulance to name a few. But how do you uncover this active, billable coverage that’s hiding in your “self pay” accounts? And how do you manage these unpaid balances before they lead to bad debt?
Join us to learn how ZirMed Coverage Detection identifies and verifies active insurance coverage that wasn’t known at the time of service, and delivers the information you need to accurately bill payers for the care provided.
In this webinar we will cover:
- The drivers behind hidden and unknown coverage.
- How ZirMed Coverage Detection finds billable coverage and delivers, on average, a 10% hit rate.
- How Coverage Detection helps you enhance patient satisfaction by finding coverage your patients already have or are eligible for.
Lisa Waterfield is an Enterprise Revenue Cycle Consultant at ZirMed, a leading revenue cycle management technology organization. She is an expert at process improvement and has more than 12 years of experience with healthcare revenue cycle management and compliance. Prior to joining ZirMed in 2013, Lisa worked with a large practice management system and a billing service. Lisa was responsible for best practice initiatives, change management to address implementation of new industry guidelines, and corporate level training for their revenue cycle systems. She also managed audit of regional offices in system staging, process development and ongoing revenue cycle change.