Recognizing Your Patients as Consumers

April 10, 2014

The shift towards consumer-driven healthcare means that patients are becoming more invested in their own care. Our Head of Product, Ric Sinclair, recently spoke to Medical Practice Insider about the increasing trend of consumerized healthcare.

Ric explains, “The old-school way of thinking is gone. We’re seeing the increase month over month and year over year to where the number of individuals on high-deductible plans is in the tens of millions and growing.”

We’ve talked a lot about how to estimate and communicate patient financial responsibility and shared our client’s success stories with patient estimation technology. Being able to accurately estimate patient payments — and offer payment options — before services are rendered, is key.

What questions are your patients asking about the cost of their healthcare? Learn more about this trend by reading the full article on Medical Practice Insider.

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