Podcast: The Patient Collections Challenge

April 25, 2017

According to MGMA, 1 in every 4 healthcare dollars come from patients. And with millions of insured patients paying higher premiums and struggling with high deductibles, how can you collect what is due while still ensuring patient satisfaction and a positive financial experience? And how do you manage bad debt effectively when the #1 contributor to bad debt is self-pay patients?

Listen in to learn how to:

  • Increase patient satisfaction and likelihood of payment
  • Optimize staff productivity by reducing labor-intensive patient follow-up processes
  • Increase the likelihood to collect by providing easy and convenient ways for patients to pay their bills



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