On-Demand Webinars

5 Ways to Accelerate Reimbursement

Learn how intelligent claims processing can help you accelerate reimbursement in this ZirMed webinar


Denial Management: Take Control of Your AR

Overcome denial bottlenecks & get your AR back on track by arming your staff with tools they need to effectively prioritize & quickly appeal denials


Secrets of Efficient Payer Payment Automation

Take control of your payer payment process! Learn how an automated payer payment workflow can provide optimal results & give a clear insight into your cash flow


Three Ways To Maximize Contract Performance

Learn how contract management automation can reduce the complexity of contracting, negotiations, & reimbursement while eliminating inaccuracies


A Guide to Thriving Under MACRA/MIPS

Join ZirMed to gain an understanding of what the transition to value based care will require & get a road map to start planning & thriving under MACRA/MIPS


Mining Value in Healthcare: Tying Together Physician and Hospital Data

Learn how linking hospital and physician data can help hospitals and health systems avoid missed charges, undercoding, and duplicate or overlapping charges


The Patient Collection Challenge: How to Master Collecting from Self-Pay and Insured Patients

Join us to learn the most effective ways to collect from insured patients and streamline patient collection while decreasing self-pay receivables


Recovering Millions and Ensuring Revenue Integrity

Join Dan Ward to learn how predictive analytics can uncover millions of dollars in opportunity hidden in hospital and health system data


Why Predictive Analytics in Healthcare?

Join Paul Bradley, PhD, to learn how predictive analytics in healthcare can help uncover millions in recoverable cash for health systems


Business Critical in 2017: Your Patient Collections Strategy

Listen in as RCM expert Elizabeth Woodcock illustrates what your organization needs to know to maximize its collection of high deductibles


The Coverage Your Patients Have—That You Don’t Know About

Join us to learn how ZirMed Coverage Detection identifies and verifies active insurance coverage that wasn’t known at the time of service.


5 Ways to Stop Wasting Resources on Patient Collections

Join us to learn about new ZirMed Patient Payments enhancements and ensure you are making the best use of resources when collecting from patients


Improving the Healthcare Patient Payment Experience

Join HIMSS speakers Catherine Schulten and Stanley Nachimson to learn how your organization can further improve the patient billing and payment experience


How Predictive Analytics Helps Hospitals Avoid Denials

Join ZirMed’s Ryan Feldt to see how cloud-based software combining data science and predictive analytics is helping hospitals avoid denials


Software Solutions to Improve Your Denial and Appeal Management

Join ZirMed’s Ryan Feldt to learn more about ZirMed’s Denial and Appeal Management and how it can transform your organization’s approach to working denials.


Strategies to Improve Denial Management

Join Judy Monestime to review key denial-related benchmarks and examine ways to improve prospective denial avoidance to improve your denial management workflow


State of the Industry: The Challenges – and Opportunities – That Lie Ahead For Physicians in 2017

Join Elizabeth Woodcock for this in-depth webinar to see the challenges – and opportunities – that lie ahead for physicians in 2017


Front-Office Tech: Eligibility and Patient Estimation

Join Riley Matthews to see modern front-office solutions designed to streamline your front-office workflow in action


Moving from Denial Management to Denial Avoidance – The Role of CDI

Join Glenn Krauss to deepen your understanding of CDI’s role in the revenue cycle and learn practical strategies to apply these insights into daily work


Front-Desk Checkup: First Impressions, Fast Collections

Join Susan Childs to explore departmental relationships and challenges including clinical issues and review financial collections expectations and strategies


Looking Ahead at MIPS

Join ZirMed’s Holly Taylor to learn best practices to increase your bonus potential, avoid penalties, and steps to ensure the success of your organization with MIPS


Revamp and Improve RCM: Revenue Cycle Strategies to Help Your Practice Thrive

In this webinar with Susan Childs, FACMPE, we will explore strategies to rapidly transition into a new era of revenue cycle management.


Government Incentives: The Changing Reimbursement Landscape

Join nationally recognized speaker Elizabeth Woodcock to identify the actions your practice needs to take this fall in order to qualify, participate, and get paid under MIPS.


Managing Healthcare Data Sets: A Data-Governance Primer

James E. Gaston, HIMSS Analytics’ Sr. Director of Maturity Models, presents insights on managing data and rightsizing data governance based on your organization size, market, and strategic roadmap.


Denial Management: 10 Tested Techniques That Get Claims Paid

National speaker and practice management expert Elizabeth Woodcock shows you how to dig into the causes of claim denials in your practice and drastically reduce lost revenue.


Speed Up Patient Revenue

Join ZirMed Product Education Specialist Sam Lombardo to learn how fast and easy it can be to increase patient revenue , streamline workflow, increase staff productivity, and improve results.


Introduction to Denial & Appeal Management

ZirMed’s Denial & Appeal Management solution provides a streamlined, results-focused workflow for managing denials—and delivers the insights you need to make sustainable reductions in your overall denial rate.
This webinar will discuss how ZirMed’s business analytic platform can help organizations gain insight to help optimize revenue cycle processes by reducing denials and rejected claims.


Denials Deconstructed: Getting Your Claims Paid

Getting paid what your physician deserves—that’s the goal of every biller. Yet even for the best billers, achieving that success can be elusive when denials stand in the way of success, presenting challenges at every turn. Denials aren’t going away, but you can learn techniques to manage and even prevent them.


Effective Denial and Appeal Strategies

Getting paid what your physician deserves—that’s the goal of every biller. Yet, this can become challenging when 15 to 20 percent of gross charges are denied. Denied claims are a costly industry-wide challenge and can stand in the way of success. 90% of denials are preventable and 65% are recoverable. In this session, national healthcare consultant Dr. Deborah Walker Keegan shares best practices in claim denial prevention and management


Denials Deconstructed Webinar

Getting paid what your physician deserves—that’s the goal of every biller. Yet even for the best billers, achieving that success can be elusive when denials stand in the way of success, presenting challenges at every turn. Denials aren’t going away, but you can learn techniques to manage and even prevent them. Join practice management expert […]


Educate, Connect, Collect: Strategies to Handle High Deductible Health Plans

Join national healthcare consultant and best-selling author Deborah Walker Keegan, PhD, FACMPE for a webinar on how to measure and structure a model that strengthens your revenue cycle performance and maximizes the ability of staff to positively impact the bottom line


Planning, Launching, and Advancing Your Analytics Program

James E. Gaston, HIMSS Analytics’ Senior Director of Maturity Models, explains what healthcare analytics is, how it matures in an organization, and how to empower data-driven decision making across departments and business units in this on-demand webinar.


Revenue Cycle Staffing to Improve your Bottom Line

Join national healthcare consultant and best-selling author Deborah Walker Keegan, PhD, FACMPE for a webinar on how to measure and structure a model that strengthens your revenue cycle performance and maximizes the ability of staff to positively impact the bottom line


Improving Results through Revenue Cycle Transparency

In this webinar, Kittie Smith of Baptist Health Medical Group will share strategies, solutions, and actionable advice on leveraging front- and back-office technology to create a more transparent revenue cycle. She’ll also discuss the results they’ve achieved—including a 2.3X increase in patient collections.


Best Practices for Increasing Patient Collections

Join ZirMed Product Manager Jay Garmon and Knoxville Orthopaedic Surgery Center’s Teresa Copeland for an in-depth look into ZirMed applications applications that will help you, accommodate the ever-rising amount of patient self-pay, accurately estimate total patient financial responsibility up front—then collect it before you provide service, quickly and easily set up automated payment plans for patients who can’t pay their full responsibility immediately, and collect post-visit patient payments more easily and reduce bad-debt write offs


Cleaner Claims through Cloud-Based Technology

In this webinar, Betsy Nicoletti will enable participants to, assess the adequacy of claim submission tools currently used in their practice, describe key indicators in denial reports that show exactly where and how they can get “the most bang for their buck” through process improvements, identify payment variance between the amount paid on a claim and the amount owed under the appropriate payer contract


12 Tactics To Optimize Patient Collections

In this webinar, you’ll learn what you and your team need to do to maximize your patient collections performance. Discover how pre-visit processes can improve collections and how you can improve point of service collections. Learn practical tips to collecting after time of service, and benefit from real-world advice on how to hold your collection agency accountable.


Payer Payments: How to Achieve Faster, More Accurate Bank Reconciliation

Join ZirMed Product Manager Renee Netherton and industry expert Andrew Christman to learn how fast and easy it can be to automate bank reconciliation, streamline workflow, and empower your AR team to significantly reduce redundancy, increase staff productivity, and improve results—even if you use multiple systems.


Cash Acceleration and Payment Posting

Accuracy & timeliness in cash management and payment posting may be the most overlooked metrics in the business office today—and they remain two of the most underrated opportunities for improvement. Join nationally recognized RCM expert Elizabeth Woodcock for a clear-eyed look at the process of cash management and payment posting—and learn how to optimize this process within your own organization.

In this webinar, ZirMed group product manager Dustin Hamilton will provide real-world, actionable guidance designed to help you manage and conquer RCM challenges in 2016 and beyond—so you transform your organization’s financial performance and chart your course to continued success!


Reform Your RCM: Best Practices and Beyond

Healthcare continues to buzz with new strategies related to the pre-visit, time-of-service, and post-visit collection processes, as well as best practices for denial management. While these are no doubt important, they don’t always empower you to be proactive rather than reactive—and staying ahead of the curve is imperative in the ever-changing world of healthcare.

In this webinar, ZirMed group product manager Dustin Hamilton will provide real-world, actionable guidance designed to help you manage and conquer RCM challenges in 2016 and beyond—so you transform your organization’s financial performance and chart your course to continued success!


Best Practices in Revenue Cycle Management

2016 brings a host of challenges in revenue cycle management. Health care reform, high deductibles, and the uninsured are all having an impact on your revenue cycle. To help you with these challenges, this fast-paced and succinct session will focus on ten proven ways to enhance your revenue cycle.


Using Business Analytics to Optimize Revenue Cycle Processes

Identifying key performance indicators is not a trivial task. KPIs are tied to the goals of the organization and determine their performance by showing trends to demonstrate the improvements that are being made over time. Focused business analytical applications can help your organization reach business goals.

This webinar will discuss how ZirMed’s business analytic platform can help organizations gain insight to help optimize revenue cycle processes by reducing denials and rejected claims.


Key Performance Indicators (KPIs): Keeping a Pulse on Your Practice Operations

You’re already an expert at evaluating your practice’s revenue cycle and financial position using comparisons to industry normative data. But what about your practice’s operations? Practice operations must take a front seat in this competitive environment, and it pays to develop a tool to help define a strategy for performance improvement.


Evaluate the Impact of ICD-10

ICD-10 has been live for 22 days. How has it impacted your practice, and how do you monitor and measure the impact? In this latest webinar in ZirMed’s ICD-10 series, Crystal Ewing will explore key tips and tricks to effectively evaluate the impact of ICD-10 on your organization. Learn transition strategies that will help you pinpoint and mitigate any negative impact and identify key areas to monitor post-go-live.


Strategies for Handling the Increase in Patient Responsibility

Health plans with high deductibles are the fastest growing type of health insurance in the United States. In 2015, HDHPs made up 85% of all plans sold on the ACA’s health insurance exchanges. As a result, your patients’ share of financial responsibility continues to increase—and your organization’s financial performance depends on your ability to collect it.


Reduce Financial Risk: Tips for Front Office Survival

Your front office staff are the visible face of your practice—and they’re also one of the keys to clean claims. Reduce financial risk by staffing the front office with the right staff doing the right things—and using the right tools and strategies to optimize telephone communications, scheduling, registration, patient financial clearance, and time-of-service payments. By doing work right the first time, you can avoid claim denials and revenue delays for your practice.


Payer Payments: Reducing Paper and Streamlining Payment Posting

Collecting payments from insurers can be tedious and frustrating. Time-consuming manual workflows cause slowdowns and delays in the collection process while increasing staffing costs and the risk of human error. Yet inadequate automated methods can create issues as well, especially when they involve multiple systems.


New Reimbursement Models in a Value-Based World

As we transition from payment-for-volume to payment-for-value, we need to go beyond the traditional claims and statements process. The financial engagement of patients in today’s health plans also requires a new focus on front-end billing, to include price estimation tools, patient financial clearance, and time-of-service collections.


ICD-10: Planning the Final Steps

ICD-10 will be here soon! Join ICD-10 expert Crystal Ewing and learn how to prepare for the last steps of implementation.


Formulating Your ICD-10 Denial Management Strategy

Denials are expected to surge after ICD-10 goes live in less than two months. That makes it crucial to get your denial management strategy ready for action before October 1. Join speaker Elizabeth W. Woodcock, MBA, FACMPE, CPC for an energetic program dedicated to ensuring that your practice is prepared for the inevitable.


Speed Up Patient Revenue

High-deductible health plans place a significant burden on medical practices that now must work to simultaneously optimize revenue from both payers and patients. Attend this session to learn how to speed up patient payments and learn best practices in:

Time-of-service collections—what and how to collect from patients
The patient collections cycle—how to reduce time to collections and reduce the cost of patient collections; and
New payment models—such as on-line bill pay, text message reminders, and credit card-on-file to optimize patient collection performance.


Worker’s Compensation Made Easy: How to get paid faster and reduce costs

Manual processing of workers’ compensation and auto claims is slow, time-consuming, frustrating—and expensive. Workers’ Compensation rules make it harder to streamline your workflow across insurance lines when you’re using paper. Paper billing negatively impacts your cash flow due to receivable delays. And manual processing costs are typically 55% higher than electronic costs.

That’s why filing electronically can result in an average yearly saving of $23,126 per physician.


On Track for ICD-10 Success?

The ICD-10 go-live date is less than 3 months away! Are you ready? ZirMed can help. Join us for a real-world look at the 6 steps to readiness—to make sure you’re on track.


ICD-10 Testing: Our Plan for Your Success

Join us to learn about ZirMed’s ICD-10 testing initiatives, including how the process works for ZirMed clients and the best practices for test claim creation using ZirMed’s platform and solutions. Learn how to ensure you get the maximum value and greatest possible level of detail from testing with public and commercial payers—and gain insight into what to expect (and what to watch out for) when it comes to ICD-10 testing in the months leading up to go-live.


Creating an Effective Appeal Webinar

Once an insurance company denies payment on your claim, you have two choices: write it off—or fight to get paid! While we don’t recommend getting into a fistfight, debating a payment decision is like preparing for battle.

Join practice management expert Elizabeth W. Woodcock, MBA, FACMPE, CPC, to:

Discover proven techniques to effectively appeal denied claims
Recognize strategies to ensure that denials get reversed
Determine best practice staffing techniques for appeal management
Ensure that you get paid what you deserve!


Population Health Management Webinar

In this new reimbursement era, getting your practice ready for population health management is essential. The Centers for Medicare & Medicaid Services (CMS) recently announced its intention to tie one-third of physician payments to value-based care by the end of 2016, a sentiment echoed by many commercial payers as well. This webinar explores population health management from a practical perspective, not a theoretical one.


Improve The Financial Health of Your Practice

Join national consultant and popular speaker Deborah Walker Keegan, PhD, as she shows how today’s most successful medical practices employ sophisticated data and business analytics, tools, and techniques to create financial value, optimize revenue, and analyze performance gaps. Attend this session to learn how to:
Take a deep dive into your accounts receivables
Make sure you’re not deceived by your billing metrics
Use key benchmarks to conduct a gap analysis
Stratify your revenue to meet the challenge of reimbursement reform


CPR for Your Revenue Cycle with Deborah Walker Keegan

Mid-winter is a great time to conduct CPR on your revenue cycle. Join national consultant and popular speaker Deborah Walker Keegan, PhD, as she shares best practices in each key step of the revenue cycle so you can collect every cent that is due to your practice.


Using Predictive Analytics to Ensure Coding Accuracy and Maximize Charge Capture

Healthcare providers are often challenged to allocate the resources and technologies needed to research and analyze their coding effectiveness and efficiency. Given time and resource limitations, manual audits are often limited. With predictive modeling, hospitals can automate the analysis of patient accounts to ensure the necessary codes and charges have been submitted. Predictive models can […]


RCM Webinar Series: Business Office KPIs–Benchmarking for Success

In this on-demand webinar, revenue cycle expert Elizabeth Woodcock explains a straightforward methodology for determining your business office KPIs—how to measure “apples to apples,” benchmark all aspects of your revenue cycle including performance and cost measures, and why and how to perform an account audit.


RCM Webinar Series: Best Practices–10 Strategies for Success

RCM expert Elizabeth Woodcock shares strategies, tactics, and tips for improving your financial performance in this information-packed recorded one-hour webinar. Watch it today and start optimizing your revenue cycle for full reimbursement and fewer AR days.


RCM Webinar Series: The Economic Tsunami

A tidal wave of economic change is gaining strength—and it’s a wave your practice needs to catch, not get caught up in. Listen as revenue cycle management expert Elizabeth Woodcock, MBA, FACMPE, CPC, explains what’s driving the challenges that medical practices like yours face today—and what’s behind the changes you’ll face in the not-too-distant future.


Collect More by Engaging More

From the front office to the back office, and from federal mandates to industry initiatives, patient engagement has never been more important nor had such significant impact on your revenue cycle and quality scores. Check out this webinar to learn more about how cloud-based technology can enhance your patient satisfaction and engagement!


Game Changer–High Deductible Health Plans

Patient financial responsibility continues to rise, with out-of-pocket expenses creeping up for patients, and providers facing waves of unpaid statements if collections processes go unchanged. Feel like you’re awash in high deductibles? We’ve got the life-raft.


ICD-10 Webinar Series: ZirMed Solutions to Ease your Transition

In preparation for ICD-10, ZirMed is offering FREE monthly webinars on ICD-10 preparation and ZirMed’s strategy and readiness. These webinars will discuss the impact of ICD-10 on your practice—and what you need to do now to prepare for success.


ICD-10 Webinar Series: What does the delay mean to you?

In preparation for ICD-10, ZirMed is offering FREE monthly webinars on ICD-10 preparation and ZirMed’s strategy and readiness. These webinars will discuss the impact of ICD-10 on your practice—and what you need to do now to prepare for success.


Where Can I Find ICD-10 Help?

In this webinar, you will learn where to find the resources and tools that best suit your needs to help get you started.


Why is ICD-10 Important to My Practice?

This webinar will discuss the impact of ICD-10 to your practice and what you need to do to prepare for success.